SOU and Zappos alumnus Fred Mossler: Big shoes to fill
The first sentence in a Wikipedia entry for Fred Mossler includes the terms “business executive,” “fashion guru” and “philanthropist.” He has also been called a customer experience expert, digital visionary and serial entrepreneur. But it is Mossler’s humble roots in rural California that keep this wildly successful “original shoe guy” of Zappos.com grounded. Mossler was by […]
